5 Cybersecurity Threats TPAs Can’t Ignore
In healthcare, security isn’t just about locking the door—it’s about safeguarding every digital exchange behind it. With cyberattacks on the rise, Third-Party Administrators (TPAs) are facing unprecedented challenges. As stewards of sensitive member data, your systems are a prime target—and attackers are getting smarter.
At Hi-Tech Health, we partner with TPAs to strengthen their cybersecurity posture with secure infrastructure, seamless integrations, and smart prevention strategies. Here’s a closer look at the top cybersecurity threats impacting TPAs in 2025 and how your team can stay ahead.
1. Phishing Emails: Still the #1 Threat
Despite advances in security tech, phishing remains the leading cause of breaches in the healthcare industry. These attacks are more sophisticated than ever, using personalization and urgency to trick employees into clicking malicious links or sharing credentials. And in an environment where PHI and payment data are involved, one mistake can be costly.
How to fight it:
Train your team to recognize the red flags—misspelled domains, unusual requests, and urgent language. Use multi-factor authentication (MFA) and regularly run phishing simulations to keep awareness sharp.
2. Ransomware Attacks Targeting Claims Platforms
Ransomware attacks are no longer random; they’re strategic. Cybercriminals are specifically targeting TPAs, insurers, and healthcare tech providers because of the valuable data they process.
How to fight it:
Invest in real-time detection tools and ensure you have reliable, tested backups. Network segmentation and rapid response plans can help limit the damage if an incident occurs. At Hi-Tech Health, we prioritize business continuity and secure system design to prevent downtime and data loss.
3. Weak or Reused Passwords
Too many breaches still stem from simple, avoidable password problems. Whether it’s weak credentials or the same password reused across tools, poor password hygiene remains a top vulnerability, especially when it comes to accessing cloud platforms or vendor portals.
How to fight it:
Enforce strong, unique passwords across all platforms. Use password managers and require regular updates. Combine this with single sign-on (SSO) where possible to improve both usability and security.
4. Third-Party Vendor Risks
As a TPA, you rely on multiple partners—from networks and PBMs to claims technology vendors. But each vendor relationship comes with its own risk. If one of your partners experiences a breach, it could expose your entire system, even if your internal protocols are strong.
How to fight it:
Vet vendors thoroughly. Ask about their security protocols, encryption standards, and incident response plans. Use contractual agreements to enforce minimum cybersecurity requirements.
5. Unsecured Endpoints and Remote Work Risks
Hybrid teams, outsourced operations, and work-from-anywhere setups mean more devices are touching your claims systems than ever before. Laptops, mobile devices, and unsecured Wi-Fi create a broad attack surface.
How to fight it:
Establish endpoint protection policies for all devices accessing your network. Require VPN access, enforce device encryption, and monitor for unusual login activity. Provide clear security protocols for remote staff.
Building a Stronger TPA Defense
Cybersecurity in healthcare isn’t just a technical issue—it’s a strategic advantage. TPAs that stay ahead of threats don’t just protect data, they build long-term trust with clients, improve operational resilience, and reduce costly downtime.
At Hi-Tech Health, we take cybersecurity seriously. Our systems are purpose-built to support TPAs with robust infrastructure, expert guidance, and secure integrations. From phishing protection to platform hardening, we help you stay protected so you can focus on delivering for your clients.
Want to learn more about how Hi-Tech Health helps protect your claims data? Book a demo to see how we build security into every layer of our claims platform.