About Us

Hi-Tech Health builds claims administration systems that serve TPAs, Carriers, Provider Sponsored Plans, Medicare Advantage, and more. Our company was founded in 1990 by a core group of developers who wanted to enhance the healthcare marketplace.

The result is a platform that is completely customizable to meet any payer’s needs.

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Cut out the noise.

Stand out from the crowd.

Work for our clients.

It’s what we do.

Group 363


Our vision is to enhance the healthcare marketplace with a turnkey solution for any size payer. We customize our software and scale it as organizations grow.



Hi-Tech Health exists to increase efficiencies in processing claims. We tailor our software to meet any payer’s needs - no matter what they are.



We’re not just a vendor - we’re a strategic partner. We’ll work with you now and in the future as your business grows.

The Team that Gets it Done

Mike Carrara

Founder & Chief Revenue Officer


Mike Carrara co-founded Hi-Tech Health in 1990. He was instrumental in creating and executing the company’s business strategy and marketing plan when Hi-Tech Health first launched. Mike continues to lead all the sales, marketing, and financial activities that have enabled the company’s growth and success. He manages Hi-Tech’s client relationships at all stages from initial needs assessment to client onboarding, training, and understanding, meeting clients’ evolving business and technology needs.

Prior to founding Hi-Tech Health, Mike was in the self-insured third-party administration (TPA) industry in sales and marketing management roles with increasing levels of responsibility throughout his career. He received a bachelor’s degree from Monmouth College, Long Branch, N.J. Mike also holds professional certifications from the Professional School of Business, Parsippany, N.J, Microsoft Corporate Sales Training, Cisco Internet Security, and IBM Software/Hardware.

Need a conversation starter? Mike has a passion for the outdoors and is a certified Firearms Instructor. He also organizes charity events for the Wounded Warrior’s in Action and many other military and first responder organizations. Most importantly, Mike loves spending time with his family.

Tim Walsh

Founder & Chief Technology Officer


Tim Walsh co-founded Hi-Tech Health in 1990 and serves as the company’s Chief Technology Officer. He led the initial development and ongoing updates of the Series 3000 Claims Administration System, Hi-Tech’s flagship software solution. Tim manages Hi-Tech’s team of programmers and is responsible for developing customized software solutions for clients that meet their unique business and technology needs. He leads the development process from initial demonstration to system configuration, customization, and ongoing technology updates and modifications. Tim and his team are responsible for programming the interface with over two hundred vendor and trading partners, emphasizing commitment to superior client experience. He is also responsible for continued research and development to ensure that the company and staff are knowledgeable in key industry changes and that Hi-Tech’s software solutions are always on the cutting edge of the industry.

Tim has a BS in Computer Science from Temple University in Philadelphia, PA. He also holds professional certifications from IBM in Software/Hardware.

Michael McAlpin

Vice President of Strategy


Michael McAlpin is an entrepreneur, executive, film producer, and IT architect with over 20 years of solutions delivery in both healthcare and technology systems. Michael worked for many companies including Accenture, DirecTV, Chase, and Verizon before starting his own software company in 2010. He has since co-founded two other successful software ventures and serves on the board for several growing companies. Michael has been a part of 6 successful exits and enjoys the operations of the build and ramp up.

Michael is primarily focused on healthcare and technology, but his experience ranges from investments in skilled nursing facilities in Georgia to the feature films Waffle Street (2015) and Miss Arizona (2019). Michael has a Master’s in Business Administration and Sustainability from Massachusetts Institute of Technology (MIT) and lives in southern California.

Need a conversation starter? Michael enjoys sailing, snowboarding, and traveling with his wife and four children.

Tom O’Connor

Executive Vice President,
Sales & Business Development


Tom O’Connor joined Hi-Tech Health in September 2022 and is responsible for leading Sales and Business Development. He is focused on driving top line revenue by acquiring new accounts and establishing relationships with industry-leading strategic partners. He brings over a 30-year track record of successful development and execution of selling to TPA’s, Fortune 500 companies, and large government agencies. Prior to joining Hi-Tech Health, Tom served as the Senior Vice President and Partner for HCL Technologies, Executive Vice President and Partner for Zelis, and Executive Vice President and Partner for NuAxess Inc. He is a crucial part of Hi-Tech Health’s future growth, leveraging his knowledge of health plans’ needs and cost containment. Tom received a Bachelor’s degree in Business Administration from Rowan University.

Need a conversation starter? Tom enjoys sports, playing golf, traveling, relaxing at the beach, and spending time with his family.

Investor Advisory Board

Greg Hackney



Greg is a managing partner at Kiron Capital. He has served as a founder, executive, and consultant to many successful healthcare companies over the past two decades. Greg founded, acquired, and sold over 17 companies. In addition to driving the strategic direction, his responsibilities include leading the sales, marketing, and financial direction of Kiron’s portfolio companies. While a partner at Kiron, Greg also stepped in as CEO of MediGain, a healthcare revenue cycle management company that he helped to grow tenfold in four years. Prior to MediGain, Greg served as CEO of Superior Global, a healthcare document management company. Prior to that, he was founder, CEO, and an early pioneer in healthcare speech understanding and data extraction at Expresiv Technologies, which was acquired by 3M.

Greg attended the University of Texas at Austin for undergraduate studies, where he studied Japanese and Information Systems, and gained two master’s degrees from Massachusetts Institute of Technology (MIT) in Business Management and Economics.

Ed Hrvatin

Chief Financial Officer


Ed Hrvatin is on the senior executive team at Kiron Capital and is responsible for mergers and acquisitions and managing Kiron’s portfolio investments. He is acting CEO of Kiron’s home healthcare platform and CFO at Hi-Tech Health. Ed has over 25 years of business and investment experience. Prior to Kiron, he was with GE Capital where he was Chief Marketing Officer in GE’s private equity business. Ed also led business development for a private investment firm and a start-up private equity fund. He has extensive operating experience in engineering, finance, marketing, sales, and business development working with healthcare services, technology, aerospace, industrial, and distribution companies.

Ed received his MBA in Corporate Finance from the Lubin School of Business, Pace University, and BS, Magna Cum Laude, Mechanical Engineering from New York Institute of Technology.

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